Non-Verbal Communication- Part 2

The following post is an excerpt from Frank’s newest book, The Soft Science of Tennis.

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Frank Giampaolo

 

 

Non-verbal clues to take note of when profiling your athletes

 

 

Appearance

When coaching, I make it a point to notice my athlete’s appearance, clothing choice, and organization of equipment. Is Sarah’s hair braided to perfection? Does her Nike skirt match perfectly with her Nike top, Nike socks, Nike shoes, and Nike warm-ups? This indicates to me an SJ (Sensing, Judging) persona.

Do Sam’s Wilson Blade rackets have different gauge strings, different brand dampeners with non-matching over-grips? Does he carry them in a Head racket bag with a Prince water bottle? This initially indicates to me an NP (Intuitive, Perceiver) personality. I realize that exceptions shadow every rule, so these initial non-verbal clues are observational hunches that begin to shed light on their personality profile.

 

Posture

I then assess the athlete’s body posture throughout our session, both during off-court conversations and on-court performance, which helps me to determine their self-esteem and confidence levels. Defensive attitudes are often shown by crossed arms and slumped shoulders. Students lean-in or walk towards the net when they’re interested. In my opinion, confidence or lack thereof is also identified by the athlete’s swagger or timid posture and stance.

 

Eyes

Throughout my coaching sessions, I also pay close attention to the athlete’s eyes. The old saying is “The eyes are the gateway to the soul.” Spotting if a student is dialed in and focused on the task at hand or mentally gone can be detected in their eyes. Are they telling the truth or fibbing? Athletes’ emotional state such as being upset, tranquil, content or angry can also be detected in their eyes.

 

Facial Expressions

Interpreting an athlete’s facial expression can also help a coach profile their athletes. Obviously, students show emotion through their facial expressions. Squinting eyes and tight lips are signs of anger, tension, and frustration. Smiles are signs of comfort and confidence. I can often tell if an athlete or parent isn’t buying the information I’m providing by interpreting their facial expressions.

 

Tone of Voice

Observing their tone of voice is another essential clue I use to profile athletes. The tone of voice doesn’t communicate logic, but it does convey the athlete’s feelings.

 

 

“An athlete’s tone of voice speaks the truth even when their words don’t.”

 

 

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