Tag Archives: mental tennis

Communication Skills and Tennis Success- Part 1

The following post is an excerpt from Frank’s newest book, The Soft Science of Tennis.

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Creating an Exceptional Culture

 

Mr. Martinez is the tennis operations manager at Big Sky Country Club. A short time ago, he hired Richard as their new tennis director. Richard played college ball, graduated with a highly regarded tennis management degree and his resume checked all the boxes. On the technical side, Richard was microscopically detailed. He could spot a student’s opposing force vectors on their serve six courts away. He was adept at video analysis, organizing compass draws, teaching stroke fundamentals, and eager to oversee the club’s racket stringing service. On paper, Richard was a good fit for a Country Club.

Sadly, within weeks, Richard turned out to be a nightmare. While he had tennis business knowledge, he possessed no interpersonal communication skills. Richard’s interactions with members and co-workers were so poor; it led to his termination just one month into the job. Let’s look into why Richard was let go so soon from Big Sky Country Club.

Richard had a pompous demeanor toward everyone all the time. When adult members would ask for his assistance, he would respond with a loud disrespectful sigh.  When Mrs. Jones asked him to fill in with the ladies league for 15-20 minutes until Helen arrived, Richard shook his head in disgust and said, “My hitting rate is the same as my lesson rate. For me to go on court, it’s $120.00 an hour!” Richard even drew complaints from the parents of the junior program because he would scold the children if they smiled and laughed in their beginner’s clinic. Richard was a taskmaster, and to him, clinics were to work and not to play.

The club’s co-workers were also scared of Richard. His pessimistic problem-oriented view of his job made him uncomfortable to be around. The club’s assistant pros reported that he would consistently complain about the facility and the management staff directly to the members. His negative verbal and nonverbal communication reaped havoc throughout the club.

Richard was also incompetent at the most essential interpersonal communication skill:  listening.  For example, one Friday afternoon, Mr. Martinez, the club manager, handed two rackets to Richard and told him that he had assured junior club member, Joey, that both his rackets would be strung by Saturday morning at 8:00 am. He could pick them up on his way out-of-town to the tournament.  Although Richard was looking at Mr. Martinez as he took Joey’s rackets from him, Richard wasn’t listening. His focus was on a tennis match on the pro-shop television.

So Joey and his dad stopped in Saturday morning and his rackets sat unstrung in the pro-shop. The members were obviously upset and Mr. Martinez was furious with Richard.  Mr. Martinez addressed Richard about why they were not strung, and he snapped: “You didn’t tell me to string them yesterday!”

After multiple “red flags,” Mr. Martinez had no choice but to put Richard on probation. Richards’s lack of interpersonal communication skills continued to disrupt the club’s optimistic culture. Richard didn’t possess the ability to problem solve, adapt, correct issues or even care to attempt to fit into the club’s corporate guidelines. The final straw was when a member came into the pro-shop and complained that his children are no longer enjoying the clinics and they are considering going elsewhere for lessons. Richard took it personally, called the member an idiot, and instigated a shouting match, “If you want Mikey and Lauren to learn the correct strokes, let me do my job! If you want them to be hackers…then go! I don’t care!”

Richard’s lack of communication skills instigated his firing. He couldn’t apply appropriate decision making, empathy, analyze options or come up with win-win solutions. It was his way or the highway- period. Insulting the members prompted Richard’s demise. The members quit the club and Richard lost his job.

 

Interpersonal Communication

 

If technical knowledge is the science of teaching, interpersonal communication is the art of teaching. Interpersonal communication characterizes the interaction that takes place between two or more people. In the coaching world, gaining an understanding of sports biomechanics is important, but mastering communication is essential. Is your athlete being nurtured interpersonal skills? The following is a laundry list of interpersonal communication skills that facilitate success in tennis and in life.

Accountable, Accuracy, Adaptability, Adept, Alertness, Ambition, Amiability, Analytical, Articulate, Assertive, Attentiveness, Business-like, Capable, Caring, Competence, Confidence, Conscientiousness, Considerate, Consistency, Cooperation, Creative, Critical Thinking, Dedication, Dependability, Detail Oriented, Determination, Diplomatic, Efficiency, Empathy, Encouraging, Energy, Enterprising, Ethical, Experienced, Flexibility, Hardworking, Helpfulness, Honesty, Imaginative, Independent, Industriousness, Influential, Innovation, Insightful, Intuitive, Leadership, Logical Thinking, Loyal, Management, Motivation, Nonverbal Communication, Optimism, Organizational, Passion, Patience, Perceptive, Positive, Practical, Problem Solving, Productive, Professional, Progressive, Punctual, Rational, Realistic, Reflective, Reliable, Resourceful, Respectful, Responsible, Sense Of Humor, Sincere, Sociable, Teachable, Teaching, Teamwork, Technical Literacy, Tolerance, Trustworthy, Understanding, Verbal Communication, Versatility, Visionary, Work Ethic…Whew!

 

Without a doubt, any parent or coach would love to have their athletes possess these personal skills.

Excellence begins with a positive culture both at home and at the club. In our sport, invested athletes don’t search out places like “Allen’s Average Tennis Academy” or “Mike’s Mundane Monday Night Clinic.” On a conscious level, parents and athletes seek excellent technical knowledge. On the subconscious level, they pursue meaningful interpersonal relationships.

The culture I recommend is solution-oriented versus problem-oriented. Athletes are much more likely to flourish in a solution-orientated environment. Coaches that provide a solution-based program are teaching lasting life skills.

 

 

Tennis Industry Testimonials – Part 2

The following post is an excerpt from Frank’s newest book, The Soft Science of Tennis.

Click Here to Order through Amazon

Frank Giampaolo

“Frank Giampaolo has nailed it again in The Soft Science of Tennis. This time he has led us to see the absolutely critical importance of connecting with our students by understanding their personality profile, cognitive design and learning styles. All great teaching begins with the tools he provides. Thanks to Frank for giving them to us in this outstanding book.”

Tim Mayotte, Boston, Massachusetts, Former Top 7 ATP, NCAA Singles Champion, USTA National Coach

 

The Soft Science of Tennis is another valuable resource from Frank Giampaolo. He is knowledgeable and passionate about sharing – these two qualities demonstrate why Frank has been a top-rated presenter at the PTR International Tennis Symposium. In The Soft Science of Tennis, Frank gets the message across and reminds us what’s truly important in our coaching. Communication, Engagement, Life Skills, and Character Building are what really matter in the mark we leave on our students after we are gone!”

Julie Jilly, Hilton Head, South Carolina, PTR VP Marketing/Events

 

“Frank Giampaolo once again demonstrates that he is the supreme grandmaster of tennis psychology. What distinguishes champions from other players is what goes on inside their minds. If you want to play better and understand the kind of training that is likely to work best for you, read this. Then, read it again.”

Clinton W. McLemore, Laguna Niguel, California Ph.D., Clinical Psychology, USC

 

“Frank Giampaolo has done it again. His new book THE SOFT SCIENCE OF TENNIS is all about what REALLY matters in tennis. In a world where most players are on an endless pursuit to perfecting their strokes, Frank teaches players about the BIG picture… things that will matter in the long run. If you’re serious about improving your game and thinking outside the box… this book is for you.”

Jorge Capestany, Michigan USPTA Master professional, PTR International Master professional, Founder, CapestanyTennis.com

 

“Frank has hit another ‘ace’ with his latest book The Soft Science of Tennis. He is a wealth of information in so many areas of tennis and always does a fantastic job in addressing the needs of athletes, parents, and coaches. This book’s an amazing read touching on the hidden topics of advanced communication and personality profiling which are often missed by many coaches.”

Michele Krause, Sarasota, Florida TIA Global Education Director- Cardio Tennis

 

“Frank’s positive attitude and his ability to see tennis from different angles make his insights fresh and unique. In The Soft Science of Tennis, Frank once again shows us different, powerful pathways to success.”

Eliot Teltscher, Irvine, California Top #6 ATP player, Former managing director of the USTA Player Development Program

 

 

The Soft Side of Tennis is filled with insight and inspiration to help you reach your potential. In this extraordinary book, Frank Giampaolo shows you how to successfully utilize your skillset by developing a positive mindset.”

Roger Crawford, Sacramento California, Host of Tennis Channel’s Motivational Monday’s, Best-Selling Author-Hall of Fame Speaker
The Soft Science of Tennis is not just another tool in your toolbox but another complete toolbox that every coach and parent should read. As in any sport, technical and physical abilities will not flourish until mental capabilities grow and strengthen. Frank takes you through the effective steps of how to assist your athletes in developing a strong and positive mindset. Any coach or parent trying to help a player who is striving for excellence must read this book. This is definitely a book that I will purchase for the entire High-Performance coaching staff at CDL.”

Dean Hollingworth, Montreal, Quebec, Canada, WTA Trainer, CSCS, MTPS Director of High-Performance Club CDL

 

“Great book! I believe this is going to help a lot of coaches and players. It should be part of the mandatory curriculum as a teaching professional. The four parts of a performance paradigm are physical, equipment, technical, and mental. This book is a must for the mental side of the athlete. If you’re into building champions of life and on-court this book is a must.”

Dr. Sean Drake, Oceanside California, Performance Director at TPI

 

Beating Pushers- Part 2

The following post is an excerpt from the Second Edition of The Tennis Parent’s Bible NOW available through most online retailers!

 Click Here to Order

 

HOW TO BEAT MOONBALL/RETRIEVERSIMG_080_R_WHITE

Four Major Tennis Components:

1) Technical Strokes

Your child must develop world class “secondary” strokes. Patterns used to pull a retriever out of their comfort zone consist of secondary strokes such as: drop shots, short angle swing volleys…Etc.

Your child may have better “primary” strokes, but unfortunately, they are little use against a pusher. It is important to understand that often good primary strokes will only work in the pusher’s favor! A tool belt full of great secondary strokes needs to be developed.

Often your child’s loses are caused by their lack of secondary strokes. Each primary stroke has secondary stroke “relatives” that also need to be mastered. For example: A primary volley is the traditional punch volley. Secondary volleys are swing volleys, drop volleys and half volleys. These secondary volleys are needed in order to beat a retriever.

 

2) Tactics and Strategies

While the game continues to evolve, the foundation of strategy has not changed much over the past 100 years.

Jack Kramer taught this theory to Vic Braden, Vic Braden taught this to me and I am passing it on to you. “If your strengths are greater than your opponent’s strengths, then simply stick to your strengths. If your strengths are not as great, you must have well-rehearsed B and C plans to win the match!”

Example: If your child can out “steady” a world class moon ball pusher…simply pack a lunch for them and plan on a 3 hour “push-fest.” If your child can hit so hard that they simply blow the ball past retrievers …simply instruct them to hit a winners every point. If not, it may be in your youngster’s best interest to develop the secondary strokes and patterns used to take a retriever out of their game. Below are three patterns that work beautifully against pushers.

Best Patterns to Beat Retriever’s:

  1. Moonball approach to a swing volley.
  2. Short angle building shot to drive winner.
  3. Drop shot to dipping passing shots or lobs.

 

“Often the weakest ball a crafty retriever will give your athlete is their serve. I encourage your athlete to focus on the above three patterns while returning the retriever’s weak serve.”

 

 

Competitive Tennis Dramas

The following post is an excerpt from the Second Edition of The Tennis Parent’s Bible NOW available through most online retailers!

 Click Here to Order

 

COMPETITIVE DRAMAS: INTERNAL STRUGGLESblack_ebook_design2

 

QUESTION: Coaches always say “focus!” But what should my daughter focus on?

 

Frank: Focus management refers to the skill of focusing on variables in your control.  Throughout a match, a player must shift focus accordingly, so the correct statement is “focus on what the moment demands.”

Back in 2000, I brought in Pistol Pete (Sampras) as the Touring Pro at Sherwood Country Club. During one of our member clinics, a parent of two ranked juniors asked Pete, “What do you think about when you’re playing Wimbledon, down break point…serving in front of millions of viewers?”

After a long pause, Pete said, “I just toss to my spot.”

After about 10 seconds of uncomfortable silence, a short, balding gentleman suddenly vents “Oy Vey. That’s it …I paid $75.00 for your serving clinic and all you say is …to toss to your spot?”

In Pete’s defense, he focused on controlling the controllables.  This skill set was one of the major factors that contributed to Pete’s incredible success. He excelled at focusing on what he did best. Like we covered earlier, the efficiency each junior seeks is based around trimming the fat. This applies to mechanical stroke production as well as the hidden mental and emotional components such as focus.  Pete simply trimmed the fat.

Intermediate juniors often fail to focus on controlling the controllables.  They sometimes worry about controlling all the factors that are out of their control.  Professionals think about a hand full of cue words for each match while amateurs think about a thousand irrelevant thoughts per match.

 

Tennis Emotional Toughness- Part 2

The following post is an excerpt from Emotional Aptitude In Sports NOW available through most online retailers!  Click Here to Order

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The Real Talent Is Emotional Toughness

Sadly, emotionally weak competitors often ignore the development of such skills.  Cultivating these character traits is what propels the few into the winners’ circle. If you believe that your emotions are holding you, hostage, on game day and keeping you from the success you deserve, I suggest focusing your attention on the below list of solutions

 

SOLUTION #20: Fifteen Solutions to Foster Emotional Strength

  1. Nurture the Love of Competition
    Studies show that experiences bring more joy than possessions. The energy of the event is contagious. Athletes should enjoy competing against their past, fatigue, opponents, and against time.
  2.  Commit to Improving
    Being the best of the best (even in your town) doesn’t come without extreme effort. Improve your performance by understanding emotional aptitude.
  3. Recognize That You Can’t Be Normal …and a Champion
    Champions lead very different lives than normal people. Being an athletic champion is a daily lifestyle.
  4. Customize Your Training
    Realize that diligent customized training trumps social, group learning. Research shows, on average, group training takes up to six times longer than quality private training.
  5. Adopt a Growth Mind-Set
    Great skills are cultivated through continuous effort more so than initial talent or IQ. Without effort…you fail by default. Understand that success starts with the effort of optimism and a growth mindset.

 

Why Mental Imagery Works- Neuro Priming Part 2

The following post is an excerpt from Neuro Priming for Peak Performance NOW available!
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neuro priming

The Sports Science of Neuro Priming

Neuroscientists report that mental rehearsal activates a network of neural coded motor programs in the brain that when primed activate the athlete’s correct physiological responses. By creating customized audio recordings and then routinely listening to the recordings, the athlete strengthens the neural pathways required for competition.

Why Neuro Priming Works

Mental rehearsal is a form of preventative medicine. It identifies the causes of an athlete’s anxiety. Neuro priming pin-points the possible problems and pre-sets their solutions. Performing at peak performance level requires the athlete to be confident and able to adapt when things go astray. In competitive matches, the athlete who has their pre-set contingency plans has superior confidence in their problem-solving ability.

Neuro priming is one of an athlete’s greatest defenses against performance anxieties. It assists the athlete in trading in pessimism for optimism.  (Note: Neuro priming maybe a 3 -second between-point visualization routine or up to a 20-minute complete pre-competition review.)

ATP and WTA touring professionals are often quoted as saying the game is 90% mental and 10% physical. Neuro priming is a cutting-edge method to improve the mental and emotional components of a competitive athlete’s tennis game. As I stated at the beginning, an athlete’s routines and rituals ultimately define their success. I hope you find Neuro Priming for Peak Performance the key to maximizing your athlete’s potential.

 

 

 

 

Tough Love Insights to Successful Competitive Tennis- Part 7

The following post is an excerpt from the Second Edition of The Tennis Parent’s Bible NOW available through most online retailers!  Click Here to Order

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Advance competitive tennis demands more than simply hitting another basket of balls. Parents and players need to recognize and understand that:

  • To compete at the highest levels, mental, and emotional tennis training must be part of the athlete’s developmental plan.
  • The real issues of competitive failures.
  • Inefficient training routines need to be redirected.

The following posts list some common training missteps that competitive tennis players and parents need to acknowledge and refine to maximize performance.

 

Tough Love Insights to Successful Competitive Tennis

 

Insight Seven: Practice in the exact manner you’re expected to perform.

Possible Solution: Practice sets weekly with both your A-game and contingency plans.

DOES YOUR CHILD NEED MENTAL/EMOTIONAL TRAINING?

The following post is an excerpt from the Second Edition of The Tennis Parent’s Bible NOW available through most online retailers!  Click Here to Order  

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DOES YOUR CHILD NEED MENTAL/EMOTIONAL TRAINING?

We often hear, “My child has trouble closing out a lead.” “My child plays terrific in practice but horribly in matches,” “My son can’t beat a moonball, pusher,” “My daughter can’t handle cheaters!” “My son has trouble focusing for the whole match!” Essentially, lacking the mental component consisting of the X’s and O’ of strategy and tactics and the emotional components comprised of the ability to navigate through performance anxieties that many athletes see as challenges. Often, these two components are intertwined.

 

Is a lack of Mental/Emotional training holding your child back from getting
the results they deserve?

TAKE THE QUIZ

The following questions can be used to determine whether your child is in need of mental/emotional training. It may be in your best interest to have the athlete complete this questionnaire (reworded from “My child to “I”) to assess their opinions. Good Luck!

  • My child plays incredibly on the practice court but often falls apart in matches. Yes/No
  • My child avoids playing full practice matches on most weeks. Yes/No
  • In matches, my child’s focus is only on winning versus actual performance goals. Yes/No
  • My child doesn’t apply proper change over and between point rituals in matches. Yes/No
  • My child is unorganized in planning their weekly training schedules. Yes/No
  • My child has not yet developed his/her secondary strokes. Yes/No
  • My child has super high expectations and expects to perform perfectly every match. Yes/No
  • We haven’t yet put together our entourage of hitters, teachers, and trainers. Yes/No
  • My child hasn’t developed plans or patterns to beat moonball/pushers. Yes/No
  • My child hasn’t developed plans or patterns to beat hard-hitting baseliners. Yes/No
  • My child has problems managing their stress, anger, and mistakes. Yes/No
  • My child hasn’t yet developed their “go-to” proactive patterns. Yes/No
  • We do not understand or utilizes periodization training. Yes/No
  • My child has trouble dealing with external and internal distractions. Yes/No
  • My child doesn’t spot mega points and mini mega points. Yes/No
  • My child doesn’t know the difference between a positive mega point and a negative mega point. Yes/No
  • My child lacks confidence in his/her abilities. Yes/No
  • My child has trouble coping with cheaters. Yes/No
  • In matches, my child’s mind often wanders to the past or the future. Yes/No
  • My child’s training has primarily focused on fundamental stroke mechanics. Yes/No
  • My child wants to win so badly it affects his/her performance. Yes/No
  • My child freezes under stress and plays “Not to lose” instead of playing “to win.” Yes/No
  • My child’s words, “I want to be a pro,” don’t match his/her actions. Yes/No
  • My child doesn’t know how to spot the opponent’s tendencies in match play. Yes/No
  • My child hasn’t spent time identifying his/her mental game strengths and weaknesses. Yes/No

 

ANSWERS: If you or your child checked “Yes” to any of the above questions, you might want to consider adding mental and emotional training sessions to their lesson plans.

“Peak performance under stress is not reserved for the gifted few. Being mentally or emotionally tough under stress is a learned behavior.”

 

Frank Giampaolo. www.MaximizingTennisPotential.com

 

A New Way to Look at Strategy – Part 2

The following post is an excerpt from the Second Edition of The Tennis Parent’s Bible NOW available through most online retailers!  Click Here to Order  

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Weaknesses

Ann is light in stature. Her opponents are generally much bigger and stronger. We checked off and excluded the “Power Contest” from her A game plan. This is not to say that she might use power as a B or C game plan. Ann also has focus issues. We checked off the “Patience Contest” and excluded it as her A game plan.

 

Strengths

Ann possesses great speed and anticipatory skills. We chose the “Speed Contest” as her A game plan. Ann is extremely intuitive. She can sense when the opponent is vulnerable and knows “How” and “When” to move in and take away the opponent’s recovery and decision-making time.

When Ann chooses to play her “Speed Contest”, she most often is able to move the bigger girls enough to force errors. She can also pull the retrievers off the court to open up winning angles. When Ann chooses to get into a “boomball-power” contest with bigger, stronger girls, she loses. When she chooses to out moonball a “World Class” moonballer she loses!

 

As I mentioned earlier, this section should be a conversation opener with your athlete and their entourage.  Knowing who you are is an important step in formulating your most successful game plans.

A New Way to Look at Strategy – Part 1

The following post is an excerpt from the Second Edition of The Tennis Parent’s Bible NOW available through most online retailers!  Click Here to Order  

black_ebook_design2

A NEW WAY TO LOOK AT STRATEGY

 

To understand on-court control dramas, take a minute and think of a tennis match as a control contest. Each player is attempting to pull their opponent into their style of play to gain command of the match.

Three Control Dramas Seen in High-Level Tennis:

  • The Power Contest
  • The Speed Contest
  • The Patience Contest

To simplify the process, the goal of competition is to choose the contest your athlete performs best. Then formulate a plan to PULL their opponent out of their own world and into your athlete’s world. Let’s look a little deeper, yet keep it simple:

I have a top 300 WTA player training with me.  We have customized her game plan to hide her weaknesses and expose her strengths. Her body type and brain type play a major role in customizing her success.